Help & Support - Glossary

Help & Support: Glossary

UniFi > Help > Glossary

Commercial Glossary | Technical Glossary

How to Make Payments?

TERMS

DEFINITION

01	Customer Name	Subscriber account owner name
02	Account No.	Subscriber account reference no.
03	Bill Date	The date when bill was generated
04	Payment Due Date	Last date of payment
05	Bill No	Bill reference no
06	Deposit (RM)	Total amount deposited
07	One Time Charge	One-time imposed charges to customer
	Recurring Charge	Repeated monthly charges imposed on customer
	Usage Charges	Total customer service charge for the month
	Service Tax (6%)	Service tax imposed on total amount charged
08	Total Current Charges	Sum of current charges
09	Rounding Amount	Total rounded up to the nearest multiple of 5 sen
10	Total Amount for Current Month	Sum of this month's current charges
11	Total Amount Outstanding	Amount carried forward from previous month charges
12	Rounding Amount Total Amount To Be Paid	Sum that customer needs to pay rounded to the nearest multiple of 5 sen.
13	Bill Message	A message sent to customer regarding bill matters.
14	Account No	Subscriber account reference no
	Bill No	Bill reference no
	Bill Date	The date when bill was generated
	Revenue Code	For TM internal reference
	Total Amount Due	Sum that customer needs to pay
	Paid Amount	Amount paid by the customer
	Bank/Cheque No	pays
15	Payments	List of locations & amounts of payments made
16	Credit Adjustment	Discount given by TM to customer
17	Debit Adjustment	Added charges to customer
18	Usage Statement	Summary description of usage charges
19	Service Tax (6%)	Service tax imposed on total amount charged
20	Account	The description for the one time and recurring charges associated with the account
21	Installation Fee	Installation charges at customer's home/office.
	Paid Amount	Amount paid by the customer
	Activation Fee	A fee to start services
	Paid Amount	Amount customer paid
22	Total	Total amount which may include tax, one time and the recurring charges associated with the account
23	Service	This section is for the service. This includes may include the description for the usage, one time, recurring charges and the tax associated with the corresponding service.
24	HSI	Initials of 'High Speed Internet
25	Service No.	The service number for the corresponding service
26	Subsection HSI	This subsection displays the detailed description of the recurring charges for the service
27	One Time	This subsection displays the detailed description of the one time charges for the service
28	Total	The total amount which may include the tax, one time and recurring charges for the service
29	National	This section displays the detailed description of within Malaysia call to fixed lines and mobile lines
30	To Fixed	This subsection includes the detailed description about National call to fixed lines usage
31	To Mobile	This subsection includes the detailed description about National call to mobile lines usage
32	Special Number/Others	This section is for the Special Numbers / Others category. This section includes the usage category instead of the location field
33	Service Tax (6%)	This subsection displays the description of the tax charged on the usage charges of the service
34	Total	The total amount which may include the usage, one time, charge recurring charges and service tax
35	Statement of Account	This statement of account segment displays the details of previous Bills that are still outstanding. Among the details shown are, the Bill number, bill date, total paid, total adjustments and lastly total due. In addition to that, the statement of account segment shows the total outstanding amount due (Summary/ of transactions over a given period)
36	Announcement	Message to customers

DEFINITION OF TERMS

TERMS

DEFINITION

01	Activation Fee	Charge to start the service
02	Adjustment (RM)	Add or minus charges
03	Amount (RM)	Charges customer need to pay
04	Bank/Cheque No	Reference No. if customer pay using Bank/Cheque
05	Credit Adjustment	Discount given by TM to customer
06	Current Charge	List of current charge to customer account
07	Customer Name	Owner of TM Service subscriber
08	Debit Adjustment	Added charges to customer
09	Deposit (RM)	Total amount deposited
10	Deposit 1st Bill	Deposit charge imposed to customer only in the 1st bill issued
11	Description	Information on charges imposed
12	Discount (RM)	Reduction in the usual price
13	Effective Date	When the charge will be impose
14	End Date	When the service stop
15	Gross (RM)	Charged amount before any discount
16	Installation Fee	Charge for installation of service at customer home/office
17	Item	List of charges/fees imposed on customer
18	Late Payment Charge – Month – Bill No.	Charge imposed to customer because of late payment for that particular month & bill no.
19	Old Account No	Previous TM Service subscriber account no
20	One Time Charges	Once imposed charges to customer
21	Outstanding (RM)	Amount customer not yet been paid
22	Paid Amount	Amount customer paid
23	Payment Due Date	Last date of payment
24	Payments	List of location & amount of payment made
25	Reconnection Fee	Charge imposed to connect back the service
26	Recurring Charge	Repeated monthly charges imposed on customer
27	Rounding Amount	Total rounded up to the nearest multiple of 5 sen
28	Stamp Duty	Tax that customer pay to the government
29	Start Date	When the start of the service
30	Statement Date	Date statement generated
31	Statement of Account	Summary/ listing transactions over a given period
32	Total Amount to be Paid	Total that customer need to pay
33	Total Amount Outstanding	Amount carry forward from previous month charges
34	Total Amount for Current Month	Sum of this month current charges
35	Total Taxable (RM)	Sum amount of tax being imposed
36	Usage Charges	Total customer service charge for the month
37	Usage Statement	Description of summary of usage charges