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Staff training is essential in today's competitive environment. However, it can be expensive for a small or fledgling company that is strapped for cash. Many owners find it difficult to invest money in an activity where the returns are hard to quantify

The right training can make all the difference between prosperity and failure. When your staff constantly learns new methods and applies them, it helps create a more dynamic and competitive organization. Trained staff work smarter and they are able to innovate. Many employees do not receive the training they need to increase their productivity because their firms are unable to afford expensive or time-consuming training programmes.

In recognition of the importance of constantly upgrading skills in an economy that is becoming more knowledge-based, the government, through SMIDEC, has identified at least 21 training service providers. To find out more about these services, please visit the programmes and skills-upgrading section of www.smecorp.gov.my

To find out how you can make use of the tax-deductible Human Resource Training Fund allocated by the government for the purpose of skill upgrade for your employees, visit www.hrdf.com.my

Micro-management can lead to demoralized staff and a frustrated manager. Learning to lead instead will help create a mutually satisfying work environment.

Leaders focus on simplicity, empowerment and people development. While micromanagers help employees to perceive themselves as they are, leaders help employees understand what they can become in future.

Everyone prefers to be part of a strong, united team. A sense of identity, pride and common goals make for higher levels of performance.

Whether you are looking to make improvements in productivity, customer service, quality, process management, innovation, cost effectiveness, job satisfaction, moreal or financial performance, it is important to lay down ground rules and set goals that can help your team reach its goals,

For resources on how to build your team visit  www.hodu.com

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