Personal

Telephony

Centrex

Overview

Centrex is an office communication system that has a function similar to the PABX system, which is widely used in the country. Besides functioning as a direct line and extension, Centrex has all the basic features for office and home communication needs. Centrex service can operate with or without operators to receive incoming calls.

Background & Profile

Centrex is a virtual PABX services offered by TM with added features designed specifically to provide home & business customers or any other organizations with efficient and useful home & office communication facilities. With Centrex, you give your customers superior service by allowing them to directly reach your staff without having to go through any inter-connectors. At the same time, Centrex always makes a line available to your employees to directly call out, which means more business opportunities for your company.

Because Centrex enables every employee to have their own Centrex telephone number, customers are provided with greater attention and sharper focus. Itemised billing lets you keep track of your office communications thus enabling you to be cost-effective.

Centrex enables both the internal and external communications including the service features to be provided directly through TM Exchange. Since Centrex allows unlimited growth, it is perfect for expanding companies. It easily accommodates company expansion, as it does not require the purchase of any cumbersome equipment or high maintenance costs. Instead of paying for more costly equipments, all you have to do is subscribe extra Centrex lines and phone units, whether your office is in one location or in multiple locations.