| 1. |
WHAT IS TELESTOCK SERVICE? |
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Telestock is a service whereby callers can get Real Time Information on stock Market Prices traded at Bursa Malaysia. TM has introduced Telestock Service since 1991 and using the service number of 600 7000 and 03-77827000. Due to the existing system obsolescent and limitation, Telestock is migrated to the new Advanced Intelligent Network (AIN) Platform of Premium Rate Service (PRS). |
| 2. |
WHAT IS TELESTOCK NEW SERVICE NUMBER? |
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The new service number for Telestock is 600 83 7700 |
| 3. |
WHAT IS TELESTOCK SERVICE CHARGE? |
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The service charge is 50 sen per minute. Flat Rate. |
| 4. |
WHO IS THE TARGET AUDIENCE FOR THE SERVICE? |
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Telestock is targeted to Stockholder, stockbroker, Businessman and active stocks players on the move who keen to know the Real Time Stock Market Information. |
| 5. |
HOW ABOUT THE SERVICE ACCESSIBILITY? |
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The service can be accessed from TM's PSTN/ISDN, Homeline/Businessline Wireless, Ezeephone, Home Prepaid, Celcom (013) Mobile Phone, Ring Ring Card and Telecard. The service also is accessible nationwide, 24 hours daily. |
| 6. |
WHAT ARE THE LANGUAGES AVAILABLE FOR TELESTOCK SERVICE? |
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Telestock service is available in three (3) languages; English, Bahasa Malaysia and Mandarin. |
| 7. |
WHAT IS THE CALL FLOW FOR TELESTOCK SERVICE? |
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| 8. |
WHAT ARE THE BENEFITS OF TELESTOCK SERVICE? |
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| 1. |
Telestock is an instant and affordable reference for Real Time Stock Market Information. |
| 2. |
Telestock 600 83 7700 offers fast and hassle-free way to get stock market information especially for stock players/businessman and other people on the move as they can continuously hook up on the IVR to get the required information. |
| 3. |
By using Telestock service, customers don't bother to log on to the website or type-in request verbatim via SMS to get the info. |
| 4. |
The service charge is only RM0.50 per minute regardless of distances. |
| 5. |
The most Competitive price compared to other services via 600 for Real Time Stock Market Information. |
| 6. |
Whether the calls is made from fixed line or mobile, the charge is the same. |
| 7. |
600 Service from TM can accommodate up to 840 simultaneous calls nationwide. |
| 8. |
No lengthy voice-over/voice message for IVR system, so customer will be guided to the required information speedily. |
| 9. |
No registration is required to use the service. |
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