Customer CareCustomer Care

Customer Care

Service Centre

 

100 - Homeline/Businessline

TM GROUP CUSTOMER SERVICE CENTRE (100)

100 is TM’s Customer Service Centre for all your enquiries and requests regarding TM, Celcom and TM Net:

Product and Services of TM:

  • Information and enquiry on products and services
  • Billing and payment enquiries
  • New and additional services application
  • Fault reporting and technical assistance
  • Customer feedback
  • Latest promotions

Non-Celcom customers call from mobile phones can reach our Customer Service Centre at 1 300 888 123.

Here is a guide to our Interactive Voice Response (IVR) for TM Group Customer Service Centre via dialing 100.

  1. TM Group Customer Care: Dial 100 or 1 300 888 123
  2. TM Telephony & Data Services Option
  3. Detail for Option Product Info
  4. Consumer Products/Services Information Menu Option
  5. Business Products/Services Information Menu Option
  6. Internet Services Option
  7. Celcom Mobile Services Option