Business

Small & Medium Busines: Voice Services

Value Added Services

Enhanced Facilities

Enhanced Facilities are special features that add a whole new dimension to your telephone service. There are currently 9 features available.

Enhanced Facilities Package Options
You need to subscribe to the features from the Main Group:

You will receive one of the facilities from the supplementary group for FREE .

Supplementary Group

1. Speed Dialing
2. Reminder Call
3. Last Number Redial
4. Auto Call Back

You need to subscribe to one or more facilities from the Main Group to get one free facility or more from the Supplementary Group. If you decide to have more facilities from the supplementary group, it has to be subscribed and the prices will remain the same.

Note:

• Package features are subject to availability of facilities from the serving exchange.
• Call Waiting and Call Transfer on Busy cannot be offered together.
• Call Transfer cannot be offered simultaneously.
• Only a single feature is available at any one time.
• Call Transfer and Call Waiting cannot be offered together with Voicemail.
• Three-Way Calling is only offered to corporate customers and is subject to TM's approval.
• For Auto Call Back, both parties must be within the same exchange area.

Product Features

Call Waiting:
Alerts B-party with a special tone if A-party is trying to get through when B-party is engaged.

Call Transfer:
Able to transfer all incoming calls automatically to another telephone number when A-party is not around to pick up the phone.

Call Transfer on Busy:
Every call made by A-party to B-party can be transferred to C-party when B-party is engaged.

Call Transfer on No Reply:
Able to transfer all incoming calls to another telephone number when no one answers the phone within 30 seconds.

Three-Way Calling:
Able to include a third party for convenient 3-way conversation.

Speed Dialing:
Able to store up to 20 telephone numbers that can be dialed easily by keying in a 2-digit code for each number stored.

Reminder Call:
Able to program your phone to ring at a fixed time as a reminder or as a wake up call.

Last Number Redial:
The last number dialed can be automatically redialed with the touch of a button.

Auto Call Back:
This feature calls both parties back automatically as soon as the busy party is free.
It must be programmed immediately after hanging up due to a busy tone.

Application

For registration, customers can register at TMpoint, or fax the application form to 1-800-88-9393 or call TM 100.

To confirm the effective activation date of the service applied, customers have to call the nearest TMpoint or TM 100.

Customers have to maintain the service for no less than 6 months.

For service termination, customers can terminate the service at TMpoint, TM 100 or Freefax 1-800-88-9393.

Price/Tariff
All features cost RM1.50/month except for Three-Way Calling which costs RM3.00/month.