Customer Relationship Management (CRM)

CRM is a software system that allows the management of pre and post-sales activities. It allows the user to keep accurate records of what customers are asking for and what services and products they want. It also allows easier territory management, sales commissions and lead management. Other features include Marketing Campaigns, Management Reports and Dashboards.

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Enterprise Resource Planning (ERP)

ERP is a software application which integrates several functions of your company such as sales, finance, distribution, logistics, inventory, production, human resource management and even Intranet. ERP is a simpler and more cost-effective way of integrating all your business activities into a single software application.

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Multimedia Conferencing

It is an ad-hoc IP-based conferencing service with collaborative features. Multimedia Conferencing is able to cater for multi-party video, audio and data conferencing. It is a personal computer (PC) software based with Windows GUI and requires minimal hardware investment for camera and headphone. Users will login to the conferencing application and be able to see the availability of other users before initiating a conference. Each endpoint will require a public IP address and minimum bandwidth of 256kbps. Features include: multi-party video and audio conferencing, text chat, whiteboard, PowerPoint presentation and application sharing.

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