TM - Personal - Voice Services

Voice Services: Access

Get connected to your family and friends with our range of telephone and value added services.

Enhanced Facilities

Enhanced Facilities are special features that can be added on to your telephone service for better telephone convenience. There are currently 9 features available for you to subscribe to. To start using these features, you’ll need to subscribe to either any one of these main features to receive a supplementary feature for free:

Main Features
-Subscribe to either one to receive a supplementary feature

Price

Supplementary features
- Subscribe to a main feature to receive any of these for free

Call Waiting

Alerts B-party with a special tone if A-party is trying to get through when B-party is engaged.

Call Transfer

Able to transfer all incoming calls automatically to another telephone number when A-party is not around to pick up the phone.

Call Transfer on Busy

Every call made by A-party to B-party can be transferred to C-party when B-party is engaged.

Call Transfer on No Reply

Able to transfer all incoming calls to another telephone number when no one answers the phone within 30 seconds.

3-way Calling

Able to include a third party for convenient 3-way conversation.

RM1.50

RM3.00

Speed dialing

Able to store up to 20 telephone numbers that can be dialed easily by keying in a 2-digit code for each number stored.

Reminder Call

Able to program your phone to ring at a fixed time as a reminder or as a wake up call.

Last number Redial

The last number dialed can be automatically redialed with the touch of a button.

Auto Call Back

This feature calls both parties back automatically as soon as the busy party is free. It must be programmed immediately after hanging up due to a busy tone.

If you decide to have more facilities from the supplementary group, it has to be subscribed and the prices will remain the same.

Note:

Package features are subject to availability of facilities from the serving exchange.
Call Waiting and Call Transfer on Busy cannot be offered together.
Call Transfer cannot be offered simultaneously.
Only a single feature is available at any one time.
Call Transfer and Call Waiting cannot be offered together with Voicemail.
Three-Way Calling is only offered to corporate customers and is subject to TM's approval.
For Auto Call Back, both parties must be within the same exchange area.
For registration, customers can register at TMpoint, or fax the application form to 1-800-88-9393 or call TM 100.
To confirm the effective activation date of the service applied, customers have to call the nearest TMpoint or TM 100.

Customers have to maintain the service for no less than 6 months.

For service termination, customers can terminate the service at TMpoint, TM 100 or Freefax 1-800-88-9393.