Voice Services
Select any of our extensive selection of inbound and outbound telephony solutions including telephone systems to find out more.
Bilateral Services Wholesale Voice International VAS
Bilateral ServicesTM provides termination services to Malaysia fixed and mobile networks via TM’s bilateral arrangement with foreign telecommunication partners. Being an incumbent operator, TM is the provider of the local loop and the last mile for fixed network in Malaysia, assuring the highest quality of voice termination in Malaysia. The established inter-carrier interconnection arrangement within Malaysian carriers ensures that TM is capable of terminating Malaysia mobile traffic with highest quality and clarity as set by the industry
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Wholesale Voice ServicesTM has been providing termination services to international voice service providers since 1997 and we aim to promote TM as an attractive regional transit hub regardless of evolving voice technology. Fully realising that telecommunication is rapidly becoming indispensable, we have ourselves expanded our service, thus offering traffic termination services on both PSTN and VoIP to help Service Providers penetrate the highly competitive market.
VoIPWholesale VoIP offers a centralised managed solution that facilitates telecommunication companies to establish and operate phone to phone voice and fax services, as well as a range of value added applications to grow their IP services portfolio. TM offers a mixed portfolio of national and international traffic termination and enhanced applications. This product is suitable for different levels of service providers, Telcos, Internet Telephony Service Providers (ITSPs), Telephony Application Service Providers (TASPs), Application Service Providers (ASPs), Internet Service Providers (ISPs), and Other Licensed Network Operators (OLNOs).
PSTNWholesale PSTN service acts as an alternative to provide voice termination worldwide to more than 200 destinations besides the direct connectivity TM has established with 105 bilateral partners. Traffic to destinations which are not directly connected is terminated via Wholesale or Hubbing arrangements with second tier carriers and international wholesalers. Quality, global coverage and flexibility wholesale transit allow carriers, service providers and ISPs to use TM’s highly resilient international PSTN networks to deliver wholesale traffic.
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International VAS International Value Added Services is a complementary service for voice services to better cater customers’ needs. The current product offering include Mobile Matrix as well as enhancement of the voice platform to boost the current voice business. The services provided are to ease the communication gap and to benefit domestic and international carriers as well as the subscriber.
Mobile MatrixThis service utilises the existing platform and equipment in providing Mobile Value Added Services, delivering innovative and integrated services to Mobile Operators worldwide. This service will be made available to all second and third tier global operators.
Global Voice Solution (GVS)Global Voice Solution is a platform for carriers around the world to connect to TM’s network with ease. With the first implementation at 4 major regions located in New York, London, Hong Kong and Singapore, carriers based from these regions will be able to enjoy the benefits of near end reach ability at a lower cost. TM is one of the main hubbing carriers and is recognised as one of the leading voice providers in the Asia region. TM will be the key conduit for others to connect to not only Malaysia, but also the rest of the countries in this Asia region.With the ability to work with both VoIP and TDM environment, Global Voice Solution will provide a great opportunity for carriers to have flexible means of interconnection with the platform.
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