TM - Business - Enterprise

Enterprise: Voice Services

TM provides corporate and government agencies with responsive customer support, dedicated and customised solutions coupled with up-to-date communications technology.

Call Services

Our range of call services includes an extensive Telemarketing Service that caters to any business need.

1-800-88-8000 : Telemarketing Services

The Telemarketing Centre provides a variety of services, specially-made to help boost and achieve your sales targets. Backed by highly skilled, proficient and multilingual Telemarketers, these services will give you an added edge over your competitors and will assist you to tap into new markets you never thought possible before while reducing your operating costs in the process.

Our services include:

Customer Satisfaction Surveys
Interested in finding out how your customers perceive your products or services? Customer satisfaction surveys will be conducted to obtain feedback and more.

Database Updating
This service enables you to keep your customer database (name, address & contact number) updated for your future marketing campaigns and strategies.

Product Promotion
Need help in promoting your products and services? Our Telemarketers will do all this and more via the telephone, increasing your sales volume and helping you to tap into new markets.

Default Payment Reminders
Having problems with your cash flow? Our Telemarketers will call your defaulting customers/debtors and help you with loan/payment collections.

Secretarial Services
Need a secretary to answer your calls when you are on the move or away from your office? Our Telemarketers can act as your personal secretary.

Catalogue Shopping
Your customers will enjoy hassle-free home shopping with the catalogue shopping service where our multi-lingual Telemarketers will be your agents to receive orders via the phone.

Confirmation for Seminars and Conferences
Our Telemarketers can assist you in persuading and confirming participants for seminars and conferences organized by your company as a follow-up after the dispatch of brochures and letters. Our Telemarketing Centre is located within the heart of the Golden Triangle and this strategic location enables it easy access to the various networks of prime businesses within and outside Kuala Lumpur.