The 100,000th customer, M.V. Sukumar A/L Madhavan Nair, an engineer in the air force from Seri Kembangan, Serdang, Selangor, was presented with two tickets to the final match. He will be accompanied by his 14-year old son, Sivanesh M.V. Sukumar, an avid MU fan. Imri Mokhtar, Executive Vice President, Consumer, TM presented the tickets at Menara TM here.
“Being the first and premier HSBB service provider in Malaysia has been an immensely challenging and rewarding experience for TM as a Company. The response to UniFi has been extremely positive, which has led to the stellar take-up numbers that surpassed even our own estimates and expectations. The service has proven to be a huge success since its soft launch on 24 March 2010, beating TM’s internal take-up estimates. To date, the number of activated UniFi customers nationwide had reached over 86,000, with the service being offered in 66 exchange areas and more than 855,000 premises passed. We would not have achieved as much as we have without the support of our customers, and we are very grateful to them for being with us from the beginning and entrusting us to deliver an enhanced and integrated digital lifestyle to their homes. We will always strive to ensure that we continue to give them the best HSBB service there is out there,” said Imri.
“This is one of the many activities undertaken by TM made possible through its partnership with MU as the Official Telecommunications Partner for Manchester United in Malaysia. We are proud to be able to provide our customers with priceless opportunities to benefit from the partnership. TM is passionate about opening up infinite possibilities for our customers, for them to pursue the things in life that they are passionate about, be it through education, technology or sports. Customers and MU die-hard fans alike can rest assure that we will offer more opportunities to bring them closer to these football stars.”
“This initiative is also part of the TM’s Rewards Programme, which rewards customers of TM. This is just one of our ways to let our loyal customers know that we value their support and we are always looking for opportunities to deliver more value to them, be it through our products and services or exciting rewards programmes like this. Our end goal is to build a mutually fulfilling and long-term relationship with our customers,” Imri concluded.
Having achieved this milestone so quickly, and with its bid to meet its target of 1.3 million premises passed by the end of 2012, TM expects the number of customers signing up for UniFi to increase steadily in the future.
UniFi is currently being offered via three residential and three business packages. The residential packages are VIP5 at RM149 a month, VIP10 at RM199 a month and VIP20 at RM249 a month. Each package comes with a triple-play offering of Phone, High Speed Internet and a free basic IPTV offering, HyppTV.
Meanwhile, the UniFi business packages on offer are BIZ5 at RM199 a month, BIZ10 at RM599 a month and BIZ20 at RM899 a month. Each package comes as a dual-play offering (voice and High Speed Internet) with a very competitive call plan, as well as a host of complimentary value-added services serving the needs of businesses nationwide.
For a complete list of UniFi coverage areas and service availability, visit www.tm.com.my.
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