SMEs in Kedah now have a choice of subscribing to mybizpoint via an additional channel, making it more convenient and easy for them. Made possible by a strategic collaborative tie-up between Telekom Malaysia Berhad (TM) and Herba Prima Marketing Sdn Bhd (HPM), all SMEs, particularly those operating in Kedah, can now subscribe to TM products and services as well as sign up as a merchant for TM’s very own new e-marketplace portal platform and online business community, mybizpoint.

Under the agreement, TM has appointed HPM as a partner authorized to sell mybizpoint. In addition, TM has also authorized HPM as a TM Managed Service Provider (MSP) or agent to promote the business-to-business (B2B) and business-to-customer (B2C) platform to other Small and Medium Enterprises (SMEs) via mybizpoint.

TM and HPM will also develop joint marketing initiatives to promote mybizpoint, and broadband services, to registered distributors and users of HPM products.

Present at the event to signify the strategic collaboration between the companies were Pauziah Taib, State General Manager, TM Kedah and Perlis and Dr. Che Rozmey Che Din, founder and Chief Executive Officer (CEO), HPM. The signing ceremony took place during the SME BizNet2 seminar in Sg. Petani, Kedah. SME BizNet seminar serves as a platform for TM SME product and services updates.

According to Pauziah Taib, the collaboration with HPM will open a new avenue for more health-related products and services to be made available via mybizpoint.com.

“TM would like to welcome HPM as the first mybizpoint customer from the Pharmaceutical industry. Through this strategic partnership, we aim to leverage on HPM’s extensive distributors and customers network not only in Kedah, but also nationwide in order to promote our SME products and services. We will provide the mybizpoint platform for HPM to facilitate e-business as well as consultation and technical expertise related to the business-to-business platform,” added Pauziah.

Through this collaboration, SMEs will be able to expect more applications that will enhance their business value upwards, utilizing mybizpoint as a tool in reaching out to other businesses and customers.

“In keeping with our focus on providing value-adding and value-enhancing services, TM is now moving forward from not only providing telephony and broadband services to also providing applications that will increase the business value of our SMEs. We want to give more focus in supporting the growth of SMEs at state and national levels, as well as improve the SME customer experience. ICT plays a very important role to help SMEs create business opportunities and combat pressures from competition. ICT also helps SMEs to cut costs by improving internal processes, enhancing their products through faster communication channels with customers and better promote and distribute their products through online methods.

“Currently, TM has approximately 17,500 SME customers in Kedah and Perlis, and the numbers are growing. With mybizpoint, TM has created a unique business platform with value-added services for our current and potential local customers to reach beyond geographical boundaries. In addition to mybizpoint, our broadband and telephony plans specifically catering to the SME market such as Business Broadband and SME One Plan are also designed to provide affordable, telecommunication services to our SME customers. To this end, TM, being the leading telco in Malaysia is poised to support this ICT adoption through our next generation network and solutions that translates into better business opportunities for SMEs,” elaborated Pauziah.

In addition to HPM, TM will be collaborating with more business partners in the future in order to reach out to more SME customers. Currently, TM is providing the platform for The Great ICT Sale, an initiative by MDEC to encourage eCommerce in Malaysia. By providing mybizpoint as the platform, TM is supporting the Government’s efforts to stimulate Malaysian SME growth and support new business opportunities. The Great ICT Sale runs from 20th July 2009 till 20th August 2009. Apart from private corporations, as a key strategic partner of Small and Medium Industries Development Corporation or SMIDEC since 2005, TM has always been actively involved in various programmes together with SMIDEC for the SME segment at the national and state levels. TM also works closely with agencies such as MDEC and MIDA for programmes specifically to support the SME segment.

mybizpoint is a platform to facilitate 'Open Market' business trading with Ready-to-Trade Concept on an end-to-end e-Commerce platform furnished with other functions such as an embedded trade matching engine, integrated business directory, cataloging engine with online inventory system, e-mall cart function tagged to individual storefronts and B2B & B2C payment gateways, all consolidated under one main business community network. mybizpoint provides a mass e-marketplace solution platform for SMEs to conduct virtual basis trading domestically and globally.

TM’s SME One plan is an all-in-one call plan specifically designed for SMEs at only RM68 per month. The call plan comes with FREE fixed line rental, FREE calls up to RM68 per month, call rates from as low as 4 sen per minute to preferred contacts, nationwide call rates at 8 sen per minute, FREE 100 Infoblast SMSes and a FREE cordless telephone for each new subscriber. 

As part of the its effort to bring business closer to the SME community, the Company has also set up ten SME Corners at selected TMpoint outlets nationwide to serve as a one-stop and value added service centre to meet the needs of SME customers. The SME corner is a designated kiosk counter in TMpoint to enable TM to provide more personalized services to walk-in business owners’ enquiries on TM business products and services offerings. The SME Corners will serve as TM’s service hub that is reachable to business owners. TM recently opened an SME Corner at TMpoint Alor Setar. Meanwhile, nine other SME Corners are available at TMpoint outlets in Selangor, Penang, Melaka, Negeri Sembilan, Johor, Sabah and Sarawak.

For more information on mybizpoint, TM’s SME One plan, Business Broadband as well as other products and services for SMEs, log on to www.tmsme.biz or call 1800 888 (SME) 763. SMEs can subscribe to any of TM’s SME packages at any TMpoint outlet nationwide.

About TM

Telekom Malaysia Berhad (TM), Malaysia’s leading integrated information and communications group, offers a comprehensive range of communication services and solutions in broadband, data and fixed-line. As a market leader in the broadband and fixed-line businesses, TM is driven to deliver value to its stakeholders in a highly competitive environment. The Group places emphasis on continuing customer service quality enhancements and innovations.

With its extensive global connectivity, TM is poised to position Malaysia as a regional Internet hub and digital gateway for South-East Asia. In line with this, TM is evolving into a Next Generation Network service provider enabling the Group to enhance its efficiency and productivity while providing enriched products and services.

On the Corporate Social Responsibility (CSR) front, the Group has always been a major corporate contributor towards responsible activities in the belief that these practices are a fundamental tenet of good corporate governance. The Group promotes 3 major platforms i.e. education, community/nation-building and environment. Under education, TM has spent some RM800 million to develop Multimedia University into one of the top universities in Malaysia with more than 20,000 students. TM has also provided scholarships to over 10,000 graduates pursuing academic programmes locally and overseas. Under the community/nation-building platform, the Group contributes towards causes that bring value to the community and nation at large. TM was awarded the prestigious STAR-BIZ ICRM Corporate Responsibility Award under the workplace category for 2008.