We recognise that our employees are our most important asset. Responsibility in the Workplace is about creating a sustainable working environment that ensures positive impact on our employees and their families, and enabling them to realize their full potential. Their commitment to our values and aspiration enables us to deliver the best to our stakeholders.
Introduction
TM’s non-executive employees are represented by three in-house unions, namely National Union of Telecommunication Employees (NUTE), Sabah Union of Telecommunication Employees (SUTE) and Union of Telecommunication Employees Sarawak (UTES), representing non-executives of TM in Peninsular Malaysia, Sabah and Sarawak respectively. TM nurtures a healthy relationship with these unions by maintaining regular and open dialogue, both to update the unions of major business changes and to resolve matters pertaining to collective agreements or operational issues. Issues are mediated primarily by the National Joint Council (NJC) and the Standing Committee (SC), both of which are equally represented by TM and the unions. The NJC holds at least four meetings a year, while the SC convenes to deal with matters that failed to be resolved at lower levels, or when the interpretation of a collective agreement is in question. Cordial relations with the unions are strengthened by inviting their representatives to company activities and events.