'LET'S TALK' WITH TM

Telekom Malaysia Berhad (TM) today unveiled four new packages for TM Homeline customers under its “Let’s Talk” campaign at TMpoint Bangsar, Kuala Lumpur.

Aimed at encouraging the use of fixed line for its many benefits and advantages, the packages cater to all segments of TM Homeline customers.

Speaking at the launching ceremony, Zamzamzairani Mohd. Isa, Chief Executive Officer, Malaysia Business, TM said: “This campaign mostly highlights the advantages of using fixed line telephone service which includes low call rate and high quality of calls. In essence it is very reliable yet affordable compared to mobile calls. It promises better communication across borders, from any place at any time at your convenience.”

TM’s home fixed line service, or TM Homeline, offers a very low call rate i.e. only 4 sen per minute. Added with the high voice quality, customers can enjoy long local, national and international talks without any call drops or intermittent service. Furthermore, network coverage will never be a problem with TM Homeline as TM’s network is extensive throughout the country.

In addition, the communication is not limited to voice services. “With TM Homeline, customers are also able to connect to the Internet either via tmnet 1515 or even better with the broadband service, TM Net Streamyx. Broadband has so much to offer in terms of bringing customers the latest in content from around the globe,” added Zamzamzairani.

Furthermore, customers can enjoy various value-added services including Voicemail, Caller ID or CLIP, Call Transfer, Call Waiting and MyVoice at minimal rates. They can also participate in the interactive television programs such as Mentor and One In A Million with TM Homeline.

For customers who are concerned about their call expenses, TM Homeline also offers them a choice to use the prepaid calling card, i-Talk with Mobile which allows them to keep a check on the amount spent for calls.

“We hope that through this campaign, customers will realize the convenience of using their TM Homeline. We acknowledge the role of mobile communications in the current environment, but it must be noted that TM Homeline also offers customers a choice of affordable communications through voice as well as data. Whilst the mobile service provides mobility for customers, the fixed line telephone service is still the preferred mode of communications when you need to have a real and important conversation,” Zamzamzairani further explained.

The key features of the four Let’s Talk Packages are as follows:

Package Let’s Talk 388

• UNLIMITED local calls
• UNLIMITED National calls
• Up to 80% savings on International calls
• Only 20 sen per minute for calls to Celcom numbers
• RM33 per month for TM Net Streamyx 1Mbps (unlimited hours)
• FREE digital cordless phone

Package Let’s Talk 198

• UNLIMITED local calls
• UNLIMITED National calls on weekends and evenings
• Up to 50% savings on International calls
• Only 25 sen per minute for calls to Celcom numbers
• RM55 per month for TM Net Streamyx 1Mbps (unlimited hours)

Package Let’s Talk 108

• UNLIMITED local calls
• UNLIMITED National calls on weekends
• Only 28 sen per minute to Celcom numbers
• RM66 per month for TM Net Streamyx 1Mbps (unlimited hours)

Package Let’s Talk 68

• UNLIMITED local calls
• Inclusive of 120 minutes of National calls
• 30 sen per minute to Celcom numbers

Registering for each package is simple and easy. There is NO registration fees involved for all the packages. All a customer needs to do is fill up a form at any of the 104 TMpoint nationwide and the package will be activated in the next billing cycle. For example, if a customer has a billing cycle that starts on the 10th of each month and he registers for the Let’s Talk 388 package on 2nd February 2007, he can enjoy the package privileges beginning 10th February 2007 and his amount to be paid will appear in the February bill.

Alternatively, customers can also call 100 to register for this package and they only need to give their particulars to the Customer Service Representative (CSR) who attends to them. The CSR will also verify the customer’s details for authentication purposes.

After the launch today, TM will embark on a promotional road show nationwide for the Let’s Talk campaign. The road show will stop at selected TMpoints and major shopping centres all over Malaysia. Promotion counters will be opened during each stop where customers can obtain complete information on the packages as well as enable them to register for the packages of their choice.

The locations and date of each stop throughout the road show will be published in major dailies and announced through radio from time to time.

The Let’s Talk campaign was launched today in a vibrant manner hosted by the famous HotFM DJ duo, Fara Fauzana and Faizal Ismail.

 “As a leader in the communications market, TM is dedicated to ensuring that our customers benefit the most from our innovation. These value-for-money packages are a testament of our commitment in providing better products and services to our valued customers,“ concluded Zamzamzairani.

About TM
Telekom Malaysia Berhad (TM), a leading regional information and communications group, offers a comprehensive range of communication services and solutions in fixed-line, mobile, data and broadband. As one of the largest listed companies in Bursa Malaysia with an operating revenue of more than RM13 billion, TM is driven to deliver value to its stakeholders in a highly competitive environment.

The Group places emphasis on continuing customer service quality enhancements and innovations. Currently, with investments and operations in 13 countries around Asia and globally, TM is focused on sustainable growth in both the local and international markets.

For further information on TM, visit www.tm.com.my

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