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News Release

TM on track for commercial retail availability of HSBB services in Bangsar, Taman Tun Dr. Ismail, Subang Jaya and Shah Alam at the end of Q1, 2010

Approximately 122 households in Bangsar, Taman Tun Dr. Ismail, Subang Jaya and Shah Alam are currently involved in a HSBB retail service trial as part of Telekom Malaysia Berhad’s (TM) progressive plan to roll out its commercial HSBB services in the four initial roll-out areas by the end of Q1, 2010.

The user trial will give TM an opportunity to test out its systems, processes, fibre installation methodology, etc with an eye towards providing an enhanced customer service experience when commercial service is offered in late Q1 2010. These ‘beta testers’ are experiencing and enjoying network access speeds of 15Mbps along with the related triple-play services of Voice, Video and High Speed Internet which will eventually make up the complete HSBB commercial retail package to be announced by TM nearer to the launch date. TM had recently completed two pilot consumer studies to determine the best composition and pricing options for proposed HSBB retail packages which will comprise basic and add-on services.

Dato’ Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM, said, “I want to reassure all interested early adopters out there that our upcoming HSBB retail packages will be attractive in terms of both value and pricing. After all, we want to draw in as many early adopters in the four initial roll-out areas as we can; and we hope their positive experience will be an endorsement for the rest of the country when HSBB comes to their doorstep.”

HSBB promises faster network access speed (port speed) in excess of the current fastest available Broadband for the General Public (BBGP) speeds of 4Mbps offered by TM’s existing Streamyx service. HSBB also targets superior end-to-end network performance, including international bandwidth – given TM’s investment in international submarine linkages, including the recently activated Asia-America Gateway (AAG), which went live on 10 November 2009.

“Given the pioneering nature of our last-mile fibre installation in Malaysia, and the sensitive nature of fibre-to-the-home (FTTH) installation which requires a high-degree of accuracy, the expected on-premise installation time will be about 6 to 8 hours as it will involve site survey, drilling, ducting, piping, some electrical work and finally equipment reconfiguration. This is typical of the experience of many telcos around the world who have engaged in FTTH deployment,” Dato’ Zamzamzairani clarified.

To date, TM has a ‘premises passed’ achievement of 143,000 with a target completion of 150,000 premises passed by end 2009. By the end of 2009, TM also expects to complete 100 per cent physical upgrade work in the four exchanges of Taman Tun Dr Ismail, Subang Jaya, Shah Alam and Bangsar. Currently, physical fibre access work in 44 exchanges out of 95 exchanges earmarked for HSBB network roll-out nationwide is on-going.

By the end of 2012 - in accordance with the completion of the first phase of the national HSBB project roll-out as agreed with the Government -- approximately 1.3 million premises nationwide will have access to HSBB services. The nationwide areas, identified as Zone 1 will include the Inner Klang Valley, Iskandar Malaysia, and key industrial sites around the nation.

Thus far, TM’s capital expenditure spent from Q4 2008 till 30 Oct 2009 has been RM 1.4 billion covering last mile access, IP core deployment and capacity expansion for international links. TM has received government reimbursement on this, which is in line with the stated commitments under the PPP agreement.

About TM

Telekom Malaysia Berhad (TM), Malaysia’s leading integrated information and communications group, offers a comprehensive range of communication services and solutions in broadband, data and fixed-line. As a market leader in the broadband and fixed-line businesses, TM is driven to deliver value to its stakeholders in a highly competitive environment. The Group places emphasis on continuing customer service quality enhancements and innovations.

With its extensive global connectivity, TM is poised to position Malaysia as a regional Internet hub and digital gateway for South-East Asia. In line with this, TM is evolving into a Next Generation Network service provider enabling the Group to enhance its efficiency and productivity while providing enriched products and services.

On the Corporate Social Responsibility (CSR) front, the Group has always been a major corporate contributor towards responsible activities in the belief that these practices are a fundamental tenet of good corporate governance. The Group promotes 3 major platforms i.e. education, sports development and community/nation-building. Under education, TM has spent some RM800 million to develop Multimedia University into one of the top universities in Malaysia with more than 20,000 students. TM has also provided scholarships to over 11,000 graduates pursuing academic programmes locally and overseas. On the sports front, TM is actively contributing towards the upliftment of football at all levels while under the community/nation-building platform, the Group contributes towards causes that bring value to the community and nation at large. TM was awarded the prestigious STAR-BIZ ICRM Corporate Responsibility Award under the workplace category for 2008.

For further information on TM, visit www.tm.com.my.

Issued by:
Group Corporate Communications
Telekom Malaysia Berhad
Telekom Malaysia Berhad
Level 8 (South Wing), Menara TM, Jalan Pantai Baharu
50672, Kuala Lumpur

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