Dear Valued Customers, 

Telekom Malaysia Berhad (TM) wishes to inform its Streamyx customers in Miri, Sarawak that we have detected some service degradation earlier today. As a result, customers at the affected area may have experienced difficulties or slow browsing while accessing the Internet.

However, we wish to inform our customers that TM has taken the necessary actions: the situation is being rectified now and TM is currently monitoring the performance closely.

TM apologizes for any inconvenience caused by this disruption, whilst at the same time, we would like to assure customers that it is undertaking all necessary measures to ensure the service is restored as soon as possible.

TM wishes to thank its customers for their understanding and patience during the affected period. Meanwhile, customers can call TM at 100 or e-mail us at help@tm.com.my to report any service related problems.